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Customer Satisfaction

BT Builders Qld are dedicated to providing a professional service and passionate when it comes to producing quality building solutions for our clients.

Receiving positive feedback from our customers not only makes us very proud but allows us to recognise when our services are spot on.

Kerry Hayes, The Range

"Thank you so very much for the high quality of the work given 100% every day to complete the renovations on our home.

We are most delighted with it and it feels like a very functional home now JJ. The hard part is now over and the finishing touches with painting and getting the yard into shape will give it a real wow factor for sure!!

It has been such a pleasure to work with you and your team Boyd. We believe that what you promised, you delivered, so thank you, you are a credit to the building trade.

We’re so happy to have chosen your company and we will be recommending BT Builders to anyone needing a builder.

Once again, thank you so much, we love it!!!!"

Trish Donohue, Wandal

"BT Builders Qld are the best!!!!

Boyd and his team go the extra mile with their customers. They have a team of very skilled builders and nothing is ever too much trouble.

I would strongly recommend BT Builders Qld if you are considering a new build or renovation."

Peter and Ann Cook, Rockhampton Qld

"Thanks to Boyd and the Bell Thomasson crew for a great renovation.

From the first meeting with Boyd to discuss the plans for our renovation we felt confident that BT were capable of completing the work to give us a finished product that met our expectations. In our preliminary discussions we talked about the desired outcome and listed the work we wanted done, with reference to the plans that had already been drawn up. We were appreciative of the input that helped us to determine the final details.

We were pleased with the price quoted for the job, and were able to include some extra work and stay within our budget.

We found the crews who came to work on the project at different times very easy to talk to and discuss the job. Their work was excellent and reflects very well on the BT business. We were very pleased with the skill shown by the carpenters, their attention to detail and the care they took to make sure the new work blended seamlessly with the old.

A renovation has the potential to run into unforeseen problems and while we had one variation to the contract, mostly the crew were able to work around the problems and adapt without any major concern.

Thanks for a great job Boyd."

Phil Baxter, Rockhampton Qld

"We employed BT builders to do a large renovation, over a 6 month period on our family home. As our young family was still living in the house during the renovations it was important that the renovations were completed with respect to our family lifestyle. This required open communication between ourselves and BT builders to ensure all parties understood what was happening.

Boyd met us most mornings to discuss progress, costs and offered alternatives based on his previous experience. BT builders kept our yard safe and clean, which was important to us as we have young children. Each afternoon they did a tidy up and put away potential hazards. All of the builders and contractors used by BT builders on our home were polite and took time to interact with our young and inquisitive children..

The finished project was completed within the suggested time frame and the quality of workmanship far outweighed our expectations.

I would happily recommend BT builders to anyone who wants a quality project completed in a timely manner."

Amanda McDonald, Rockhampton Qld

"Three times in the last few years we have had Boyd and his team do renovations on our house. The reason we kept getting them back is because of the quality of work, fantastic employees who always go above and beyond and a price range we could afford. I was always kept in the loop as to what was happening with our renovation and never felt like I asked any stupid questions."